Privacy Policy

Last Updated: March 19, 2025

At SouthlandIns, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us when you interact with our services. This may include:

Personal Information

  • Name, email address, phone number, and mailing address
  • Date of birth and Social Security number for insurance quotes
  • Property information including address and details about your home
  • Payment information and billing details
  • Claims history and insurance coverage details

Automatically Collected Information

  • Device information including IP address, browser type, and operating system
  • Usage data such as pages visited, time spent on our site, and navigation paths
  • Cookies and similar tracking technologies
  • Geographic location data based on IP address

How We Use Your Information

We use the information we collect for various purposes including:

  • Providing insurance quotes and policy coverage
  • Processing claims and managing your insurance account
  • Communicating with you about your policies, claims, and account updates
  • Improving our services and developing new products
  • Detecting and preventing fraud or unauthorized activities
  • Complying with legal obligations and regulatory requirements
  • Sending marketing communications about our products and services
  • Analyzing website usage to enhance user experience

Information Sharing and Disclosure

We do not sell your personal information to third parties for marketing purposes without your explicit consent.

We may share your information with third parties in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our business, processing payments, analyzing data, and providing customer service. These providers are contractually obligated to protect your information and use it only for the services they provide to us.

Insurance Partners

We may share your information with insurance carriers and underwriters to obtain quotes, bind coverage, and process claims on your behalf.

Legal Requirements

We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us recognize you, remember your preferences, and improve our services.

You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, firewalls, and regular security assessments.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but remain committed to maintaining the highest standards of data protection.

Your Rights and Choices

You have certain rights regarding your personal information:

  • Access and review the personal information we hold about you
  • Request corrections to inaccurate or incomplete information
  • Request deletion of your personal information, subject to legal obligations
  • Opt out of marketing communications at any time
  • Object to or restrict certain processing of your information
  • Request a copy of your personal information in a portable format

To exercise these rights, please contact us at [email protected] or call us at +1 (985) 251-5502.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: